NOTE: The shipping fees are paid by the customer.
**The customer needs to request this shipping method at check out and specify the shipping speed.
Using Your Business Shipping Account
If you have a UPS or FedEx account, we can ship using your account. We do not support other couriers. Please provide your shipping account information at check out.
Order Processing Times
- Blanks: Blank garment orders processing time is 5 business days.
- Custom: Custom licensed or non-licensed orders processing time is between 10-14 days. Please respond to the art approval emails in a timely manner to avoid delaying your order.
- Mixed Orders: Mixed orders contain blank garments and garments with custom graphics. The processing time is between 10-14 days. Please respond to the art approval emails in a timely manner to avoid delaying your order.
If you would like to provide a specific shipping window for a future ship date, please provide that information at check out.
You will be able to track your order in your account page in the “Orders” box. We will update the order with the following statuses:
- Entered: We have received your order.
- Started: Our fulfillment center is working on your order.
- Shipped: Your order has shipped!
Additionally, we’ll send you a confirmation email when we receive your order and another email once your order ships with the courier tracking number.
Shipping to Multiple Locations
If you need your order shipped to different addresses, you will need to place separate orders.
Multiple Shipping Dates
If you need to split your order in multiple ship dates, you will need to place separate orders. We’re currently unable to set different shipping dates for a single order.