Shipping & Returns

Shipping Methods

Currently we offer Standard Shipping (3-5 business days). Please see below for total shipping time within the continental U.S.

*We do not ship to P.O. Boxes

Shipping Costs

Shipping and handling will be added to every order. Check below for our rates:

$0 – 74.99 = $6.99

$75.00+ = FREE!

Orders generally take 2-3 business days to process before they’re shipped. You will receive a shipping confirmation email with the tracking number once your order has shipped. 

Return and Exchanges Policy

Your happiness is our goal. If you’re not happy with your purchase, we’ll work to make it right, and do what it takes for you to be satisfied.

Here are our 3 principles of guaranteed happiness:

 

  • Quality - If you are not completely satisfied with the quality of any product that you ordered, you may return the product and request a refund within 30 days of delivery.
  • Communication - You'll always hear back from us within 24 hours, and almost always much, much faster than that.
  • Speed – We know you have places to go, and we’ll ship our orders as soon as possible!

 

We accept returns and exchanges within 30 days of purchase only for full price, unworn and unwashed products with original tags attached.

The customer is responsible for paying return shipping fees. 

Refunds are issued to the original form of payment within 1-3 days from the date your return shipment is received at our location. 

Pre-order items: the return window for these items is 30 days from the shipment date NOT the purchase date.

*Items purchased at a sale price are final sale and may not be returned or exchanged.

 

Return Request

To start your return process please follow these steps:

(1) Contact us via Chat, click on 'Returns & Exchanges', select 'Start a return', then follow the instructions. You can also Email us to start your return.

(2) Upon receiving your request, we will send you return instructions as well as refund options.

(3) Once your request is approved, you will get a confirmation email with shipping information. Please note that you will be responsible for covering shipping fees.

     

    Exchange Request

    Full price items can be exchanged within 30 days of purchase for in-stock items. Follow the steps below:

    (1) Contact us via Chat, click on 'Returns & Exchanges', select 'Start an exchange', then follow the instructions. You can also Email us to start the exchange.

    (2) Upon receiving your request, we will send instructions on how to proceed.

    (3) We will inform you if we have the item(s) in stock, and place it on hold for you!

    We will re-ship the item(s) at no extra charge.