F R E Q U E N T L Y   A S K E D   Q U E S T I O N S

• Do you sell wholesale? Yes! All of our items can be bought at wholesale, either as blanks or decorated. We offer screenprinting and embroidery custom art decoration. Please submit an inquiry through our Wholesale Inquiries page for more info! A sales representative will be in contact with you shortly. 


• How long until I receive my order? Orders are processed and shipped within 2 business days, and you can expect to receive your order within 3 business days after shipping.

• My size is sold out, will it be re-stocked? Maybe! Most of our items are re-stocked year round, within a few weeks, so keep checking back. However, some items are limited runs only and will not be re-stocked.

• I’m not satisfied with my order, how do I return or exchange? All purchases are backed by our Happiness Guarantee! Submit an inquiry on our Contact Us page and you will receive instructions shortly.

• What’s the best way to contact chicka-d? Our staff is working around the clock on orders, design and fulfillment. It’s best to submit an inquiry through our Contact Us page. A team member will respond to you within 1 business day.

• Can I cancel my order after it’s been placed? Unfortunately, orders can not be canceled after the checkout is completed. If you’d like to return or exchange your item, submit an inquiry through Contact Us.