FAQ
Why is your web store on Amazon?
We are currently running our online distribution through Amazon due to the complex nature of warehousing and fulfilling individual orders of our products. We have almost 100 universities and a line of about 20 products, so you can imagine this can get a little complicated. By using Amazon, we have a built in system to make sure our products can get in your hands quickly and hassle-free. Plus, Amazon Prime shipping….need we say more? #winning
Can you carry my school?
We are always adding new schools to the assortment. If you would love chicka-d at your school please send us a message here or email us at customerservice@chicka-d.com.
Can I buy a blank (non-logoed) item?
If we have it in stock as a blank item, we can certainly sell it to you. Please send us a message here or email us at customerservice@chicka-d.com.
Can you do custom orders for teams/organizations/high schools?
Yes! We have a 36 piece minimum order for custom items. Please send us a message here or email us at customerservice@chicka-d.com to get started.
I purchased one of your items in a store. Can I return it to you?
Unfortunately we cannot accept returns for items purchased through an independent retailer who carries the chicka-d line. Items purchased through Amazon can be returned through Amazon.
